A starter policy template
Use three tiers:
- Tier A: OSS routine
- Tier B: mid-tier
- Tier C: frontier
Then map tasks: summarization, extraction, classification, and formatting to Tier A; bounded reasoning and tool selection to Tier B; high complexity and sensitive tasks to Tier C.
Escalation triggers (practical)
Escalate when:
- confidence is low
- context length exceeds threshold
- sensitive category is detected
- evaluation fails
- repeated retries occur
Thresholds: be conservative first
Start conservative, then tighten:
- allow more escalation early
- measure quality
- reduce escalation as you gain confidence
Governance controls you need
- RBAC for policy changes
- per-agent allowlists
- audit logs per request
- workload tags for cost review
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Rollout plan
- Pick one workflow.
- Route it down with conservative escalation.
- Compare quality and cost.
- Expand.
Where ViaLayer AI helps
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